Find the repeated task worth fixing.
The first question is not which AI model to use. It is where work gets delayed or repeated. A new enquiry might need copying into a system, assigning to a person and adding to a follow-up list. An internal question might require searching several approved documents.
We document the current steps and choose a small starting workflow. If a simple rule or existing product handles it reliably, adding AI is unnecessary. The goal is a useful process the team can understand and maintain.

