Last updated: May 20, 2026 · CP Global Dynamics LLC d/b/a Beverly Hills Growth
The short version. By using this site or buying a service from us, you agree to these terms. We do honest work, you pay on time, you can cancel any monthly engagement online any time and we can end an engagement for breach or non-payment with 7 days written notice. The Quick-Start Sprint comes with a 30-day money-back guarantee. Disputes are resolved by individual arbitration in Los Angeles County (with a 30-day opt-out and a small-claims carve-out). Plain English version follows.
This site and the services it sells are operated by CP Global Dynamics LLC, a California limited liability company doing business as Beverly Hills Growth ("we", "us", "our"). Mailing address: 425 N Doheny Dr, Beverly Hills, CA 90210. Contact: audit@beverlyhillsgrowth.com.
By visiting the site, submitting the audit form, chatting with our AI assistant, or purchasing any service, you accept these Terms of Service, our Privacy Policy, our Acceptable Use Policy, our Refund Policy, our AI Disclosure, and (for paying clients) our Master Services Agreement. If you do not agree, do not use the site.
We offer a free SEO audit at no cost, delivered by email within 48 hours of your submission during business hours (Mon-Fri, 9am-6pm Pacific). "48 hours" is a target, not a guaranteed deadline. If we cannot deliver within 48 hours we will notify you by email. The audit is provided in good faith, for informational purposes, with no obligation on either side. The audit is a diagnostic, not a service deliverable. We do not guarantee specific ranking improvements from the audit alone.
We currently offer the following paid services. Pricing is in US dollars. We may change pricing for new customers at any time; existing customers' price stays locked until they cancel or change plan.
Final scope, deliverables, and any custom additions are recorded in the per-tier Statement of Work that we send within 24 hours of your purchase.
In addition to the SEO tiers in Section 4, we sell an AI Voice Receptionist subscription service under the following tiers. Pricing is in US dollars. Existing-customer pricing locks until cancellation or plan change.
Overage: minutes used beyond the monthly allowance bill at $0.99 per minute across all Voice Receptionist tiers (Starter, Pro, Concierge Max, Concierge Ultra, Enterprise). Overage is summarized on each monthly Stripe receipt.
Overage and metered usage are non-refundable. The first-month money-back guarantee in our Refund Policy covers the base monthly subscription charge only. Overage minutes, Outbound Calling add-on usage, custom voice talent recordings once produced, and third-party pass-through fees (Twilio number provisioning, Retell minutes already invoiced, ElevenLabs voice generation, SMS messaging, port-in) reflect usage already consumed or third-party costs already paid on your behalf and are not eligible for refund. Practical example: if a Concierge Max customer consumes 2,000 overage minutes in month one ($1,980 at $0.99/min) and invokes the money-back guarantee, the refund is limited to the $1,997 base subscription; the $1,980 overage remains payable.
Setup fee scope: covers vertical-specific prompt tuning, voice selection, one round of post-launch revisions, integration wiring (booking, CRM, escalation), test-call validation, and go-live handoff. The setup fee is non-refundable upon payment. Setup-fee dollars compensate non-recoverable work that begins immediately on receipt of payment (Retell agent provisioning, voice clone licensing, prompt engineering, voice-talent procurement, integration scaffolding). The single exception is the narrow non-delivery carve-out described in our Refund Policy Section 2A: if we fail to deliver a working agent capable of one successful test call within 14 days of receiving kickoff assets, the setup fee is refunded in full. No other circumstance triggers a setup-fee refund.
Setup fee waived on annual prepay: 10 monthly payments billed up front, 2 months free, setup fee waived. Annual prepay is non-refundable except as required by law (mirroring Section 5 below).
Uptime: we target best-effort 99% monthly availability for the Voice Receptionist service. We do not commit to a contractual Service Level Agreement on the public tiers. A signed SLA addendum, with credit terms and remedies, is available on request for Concierge Ultra and Enterprise tiers.
No guarantee of call resolution: the agent is AI-generated and may misinterpret unusual or ambiguous requests. The Client retains ultimate responsibility for follow-up. We design the agent to escalate complex cases to a human (via call transfer or written ticket) per the integration the Client configures at onboarding.
Account suspension triggers, in addition to Section 15: documented violation of the Telephone Consumer Protection Act (47 U.S.C. § 227), California Invasion of Privacy Act (Cal. Penal Code § 632), or any analogous state two-party-consent statute; payment delinquency past 14 days; submission of abusive prompt content; use of the service in any vertical excluded by the Acceptable Use Policy without separate written engagement.
Client warranty (prompt and service-list content): the Client warrants that any prompt text, service descriptions, pricing, FAQ content, or other material the Client provides for the agent to communicate does not infringe any third party's intellectual-property right and is not false, misleading, or unlawful.
Indemnification (specific to voice service): the Client indemnifies us against any claim arising from (a) the Client's failure to obtain or document caller consent where required, (b) the content the Client supplies for the agent to communicate, (c) any failure of the Client to propagate an opt-out across the Client's own systems. This is in addition to the general indemnity in Section 14 and the SMS-specific indemnity in Section 9A of the MSA.
Quick-Start Sprint is a one-time charge. Monthly Growth, Growth + AI, and Growth + AI + UGC bill recurring on the calendar date of purchase, by Stripe, until cancelled. Annual prepay charges once and does not auto-renew. You may cancel a monthly subscription online at any time via our self-serve Stripe Customer Portal at billing.stripe.com/p/login/28E9ALfNS148a7X5421kA00 (sign in with the email on your Stripe receipt; link also delivered in your Day-0 kickoff email and on every monthly receipt). One click, no phone call, no retention specialist. The online path satisfies California Business & Professions Code § 17602(c)(2) and the FTC Click-to-Cancel Rule. As an alternative path you may also cancel by emailing audit@beverlyhillsgrowth.com. Either path takes effect at the end of the current billing period. We do not provide pro-rated refunds for partial months (except where required by California or your jurisdiction's consumer-protection law). Prices in USD, exclusive of any applicable sales tax, which Stripe Tax adds at checkout where required by your billing address.
If you purchased the Quick-Start Sprint and, within 30 days of delivery, you can show that any item on the publicly-listed deliverable set (Google Business Profile claim and optimization with 10 photos, top 3 on-site SEO blockers fixed, LocalBusiness schema published, citation review on the top 5 directories, review-request flow configured, before-and-after PDF) was not actually shipped, email us with the subject "Sprint refund" and we will refund the $249 fee in full within 14 days. The guarantee is tied to delivery, not to search-ranking outcome. Consistent with Section 7 below, no agency can guarantee a specific ranking, traffic, or sales outcome, so the refund trigger is whether the deliverables shipped, not whether your rankings moved. This guarantee does NOT apply to Monthly Growth, Growth + AI, Growth + AI + UGC, or the Annual Prepay. Your protection on monthly plans is the right to cancel any time. Full details: Refund Policy.
Parts of this site, our deliverables, and any UGC video creative may be generated by artificial intelligence, including but not limited to chatbot replies, audit summaries, draft GBP posts, and video ad creative. AI output may contain factual inaccuracies, outdated information, or content that does not reflect your brand. We review AI output before publishing it externally on your behalf, but you are responsible for final approval of anything that ships to the public under your name. Read more on our AI Disclosure page.
Once you have paid in full for a deliverable, that deliverable (audit PDF, written content, schema, GBP optimization work, UGC video creative) is yours to use under a perpetual, irrevocable, worldwide license for your business, with one caveat: for UGC video creative in the Growth + AI + UGC tier, the default license is term-limited (active subscription plus 12 months after cancellation). A perpetual UGC license is available as a paid upsell. Synthetic-avatar UGC creative (no real-person likeness) is licensed perpetually by default.
If any UGC creative includes a real-person likeness, that person must sign a model release before the creative is produced; we provide a template at onboarding. Without a signed release we will not produce real-person UGC.
We retain the right to mention non-confidential aspects of our work in case studies. We do not use your business name, logo, or identifying photos publicly unless you confirm in writing. Anonymous case-study mentions ("Maria, a Beverly Hills nail salon") are permitted by default.
Our pre-existing tools, code, scripts, templates, and methodologies remain our property. You receive a license to the output, not to the tools that produced it.
Each side will keep confidential any non-public information shared by the other side during the engagement. This obligation survives termination for 3 years.
The site and the services are provided "as is" and "as available" without warranty of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not warrant that the site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. To the maximum extent permitted by law, we disclaim all warranties.
To the maximum extent permitted by law, our total cumulative liability to you, arising out of or relating to these terms or the services, will not exceed the greater of (a) the total amount you have paid us in the 3 months immediately preceding the event giving rise to the claim, or (b) one hundred US dollars ($100). We will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost business opportunities, lost data, or business interruption, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow these exclusions; in those jurisdictions, our liability is limited to the smallest amount the law permits.
You agree to defend, indemnify, and hold harmless CP Global Dynamics LLC, its officers, members, and contractors against any claim, loss, or expense (including reasonable legal fees) arising from: (a) your breach of these terms; (b) your violation of any third-party right, including any intellectual-property right or privacy right; (c) your violation of any law; (d) content you give us to publish on your behalf; (e) any claim by a third party that the use of your business name, logo, photos, or other materials infringes their rights.
You may cancel a monthly engagement online any time per Section 5, effective at the end of the current billing period. We may terminate any ongoing engagement with 7 days written notice, and immediately for non-payment, breach of these terms or of the Acceptable Use Policy, or risk of harm to our team or other clients. Upon termination, we deliver any work in progress and you pay for time worked through the termination date.
Read this carefully. It limits your right to sue us in court.
Any dispute arising out of or relating to these terms, the services, or your relationship with us (except as carved out below) will be resolved by binding, individual arbitration administered by JAMS under JAMS' Streamlined Arbitration Rules & Procedures (or by the American Arbitration Association under its Consumer Arbitration Rules, at our election). The arbitration will be conducted in Los Angeles County, California (or remotely if both sides agree). The arbitrator's award is final and may be entered as a judgment in any court of competent jurisdiction. Each side bears its own legal fees and an equal share of the arbitrator's fees, except that we will advance any filing fees that exceed the cost of filing in court.
Class-action waiver. Disputes must be brought in an individual capacity only, not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person's claims, may not preside over any form of representative or class proceeding, and may award relief only in favor of the individual party seeking relief.
Carve-outs. Either side may sue in small-claims court within that court's jurisdictional limit. Either side may seek injunctive or equitable relief in court to protect intellectual-property rights.
30-day opt-out. You may opt out of this arbitration agreement by emailing audit@beverlyhillsgrowth.com with subject "Arbitration opt-out" within 30 days of first accepting these terms (or, for existing clients, within 30 days of May 20, 2026). Opting out has no effect on the other terms.
These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws principles. Any dispute not subject to arbitration must be brought exclusively in the state or federal courts located in Los Angeles County, California, and each side consents to personal jurisdiction in those courts.
Neither side is liable for delay or failure to perform caused by events outside that side's reasonable control: natural disaster, war, civil unrest, government action, third-party platform outage (Google, Meta, TikTok, Stripe, AWS, Vercel), or comparable cause. Performance resumes when the event has passed.
We may update these terms occasionally. Material changes will be communicated by email to active clients at least 30 days before taking effect. Continued use of the services after a change takes effect indicates acceptance. The "Last updated" date at the top reflects the most recent change.
Questions about these terms? Email audit@beverlyhillsgrowth.com. Mailing address: CP Global Dynamics LLC, 425 N Doheny Dr, Beverly Hills, CA 90210, USA.